Develops relationships with patients to help patients develop and maintain good oral health.
Clearly, kindly, and professionally communicates with patients and demonstrates a high degree of sensitivity to all patient concerns to ensure patient comfort and confidence.
Uses digital and intraoral camera to take patient photographs. These photographs are to be used in discussing patient wants and desires for their teeth.
Consistently examines oral tissues and accurately records clinical findings in each patient's chart.
Takes and records patient medical and dental histories and blood pressure at every visit.
Clearly communicates with the doctor prior to procedures regarding all patient medical histories, required pre-meds, allergies and sensitivities.
Obtains signed consent forms from patients prior to all procedures.
Assists Dr. with procedures, set up and sterilize operatories, effectively handle all instrument sterilization and tray set ups.
Assists with supply inventory and ordering.
Manages lab cases to ensure on-time delivery.
Consistently recognizes the needs and desires of other people (doctor, staff, patients, and business associates). Treats them with respect and courtesy. Inspires respect and confidence.
Provides a motivational environment by encouraging and supporting individual growth and development as a means to superior teamwork and greater success.
Appropriately uses conflict resolution and problem-solving skills in managing interpersonal conflict, patient complaints, and other discord.
Effectively manages own time and workspace to accomplish individual and practice objectives.
Consistently keeps workspace and department neat and orderly.
Cheerfully and without hesitation, assists other departments and performs backup duties as needed and requested.
Appropriately and conscientiously uses office supplies.
Consistently manages necessary continuing education requirements for professional certification as required for this position.
Maintains productive and efficient use of company time, demonstrating good attendance, on-time arrivals, and completed work shifts.
Constantly aware of total quality management and recommends improvements when and where needed.
Immediately reports any unsafe working conditions, and/or exposures to workplace hazards.
Adheres to office policies outlined in the Employee Handbook regarding code of conduct, attendance, appearance, administrative requests, and confidentiality.
Consistently and accurately performs all tasks, and promptly and thoroughly corrects all errors.
Communicates clearly and tactfully with patients and parents of minor children, following practice philosophy.
Responds promptly to inquiries and requests from the patients, staff, doctor, and referring offices.
Accurately maintains patient records and charts to ensure easy retrieval and complete documentation of all patient treatment and transactions.
Participates fully in staff development through morning huddles, staff meetings, continuing education courses, and evaluations.
Promotes team cohesiveness by interacting with team members using common courtesy, active listening skills, respect, and non-judgmental attitude.
Promptly and warmly greets patients as welcomed guests to our office, following office guidelines for efficient check in and transfer to clinical staff.
Efficiently and cheerfully assists the doctor and staff with all support duties, making the patient's comfort top priority.
Consistently and aggressively follows all OSHA guidelines and Universal Precautions as outlined by the Centers for Disease Control. Maintains a clean and uncluttered appearance of the operatory area.
Consistently maintains equipment and inventory according to office guidelines.